SHIPPING: 

Shipping is free on all U.S. orders when sent First-Class Mail with Delivery Confirmation.  This usually takes between 5-7 days.  If there will be a delay in shipping on our end, we will notify you.  Please be sure you have provided us with your correct shipping address and telephone number.   If you wish to have items sent any other way, please see below:

US- Priority Mail (insured) up to $50.00            $5.50                  2-3 days average

                                       $50.01-100.00            $7.00

                                       $100.01 & Up               FREE             

US - Express Mail - Next    up to $100.00         $12.00               Overnight to most areas

day delivery to many         $100.01-200.00         $15.00

locations, guaranteed.        $200.00-300.00         $18.00

                                           $300.01 & Up         $20.00

Shipping via UPS:

$10.00 UPS Ground

$15.00 UPS 2-Day

$25.00 UPS Overnight For shipments to Guam, Puerto Rico, U.S. Virgin Islands, Alaska, Hawaii, or APO addresses.  Additional charges apply for rush delivery.  

International Shipping:

We Ship all international packages USPS Global Priority (please be aware that there is no insurance available and we cannot be held responsible for undelivered packages.  Customs fees, import duties, or taxes may be levied by the receiving country.  These charges are the responsiblity of the buyer.   For more information on your country's customs policies you may contact your local customs office.  Please note that the Postal Service does not deliver to all countries.

If you wish to have your package insured, we can ship either Global Express (3-5 days delivery time) or Global Airmail Parcel Post (4-10 days delivery time).  Please email us and we will send you exact charges for your approval before we process your order.

Remember - Accidents do happen... if your items arrive damaged, please keep all original packaging and notify us as soon as possible with the order number and the problem. We will promptly send you a notification number to return the item.  Replacement orders will be sent upon receipt of the merchandise. 

RETURNS:

 If you wish to return an item, you may do so within 15 days of receipt of the item but you must notify us by email or call us at 952.921.9575  with the order# of the item you received.  We will then refund your money minus a 10% restocking fee as soon as we receive the returned item.   

PAYMENTS AND ORDER STATUS:

You may check the status of your order by calling 952.921.9575 from 9AM to 5PM CST Monday thru Friday, or by emailing Orders@2wiredsisters.com.